Velvet in Dupont 13 Oct 2011 5:58 pm
Well, after my last drama where I was on deck for a job, then the potential boss was told of my fertility quest, they still hired me. They never said a peep about the baby stuff, and just called me to confirm that they resolved the issue(s) with my friend and would I want to start relatively quickly. I agreed and got all my other issues up to date so that I could start a job.
My first day I went into software training as they were completing this long-discussed software conversion for the entire company. I was introduced to everyone, all of whom seemed to do a lot of standing around and not a lot of working. From what I had heard about the company, I was told that this was sort of the norm - the support staff really didn’t do a lot of work. They didn’t answer emails, they didn’t do their job, and in October, they were 3 months behind on producing financial statements for the clients. In fact, one such Einstein was at her desk surfing facebook when they brought me to meet her. She had her ear plugs in, so she didn’t even hear us standing next to her, and just continued to chat with her facebook friends.
My second day, still without email or a phone, my personal inbox was filling up with all sorts of emails. People had somehow nabbed my yahoo email and were sending me every single outstanding issue for which they needed help. I was begging the people at the company to stop using my personal email and for some reason, no one listened. Late in the day, I received a forwarded email asking me to go to court at 8 a.m. the next morning to be a witness for a lien that was to be filed on a homeowner in one of our communities. Really? I’ve been here less than 2 days and you want me to go to court? No.
My third and fourth day I continued to amass emails and phone calls from pissed off people who had been ignored for, in some cases, months. Everything was a priority. The fourth day they finally issued me a cell phone. That fucking thing never stopped buzzing. I’d put it down and come back 20 minutes later and have 15 emails and voicemail. Is this a joke?
My fifth day I was issued a computer. The screen looked like someone threw a baseball bat at it. I emailed the computer guy and said, “Didn’t you notice before you left my desk that this monitor was cracked and I can only see the top left inch of what’s on the screen?” He replied and said, “You need to file a work ticket for that.” I do? Really? You fucking moron, you set up my computer when I wasn’t here, left me with broken equipment and I NEED TO SEND IN A GOD DAMNED TICKET??? At lunch that day the people in the office began discussing golden showers. Then they grilled me about my personal life and why I went to work there. I was starting to wonder.
The fifth day was also when I received an email from some beast in our office who told me that I would need to be “on call” next week and the week of Christmas. I said, “Are you serious? I just started, cannot grasp my own job and you want me to do everyone else’s job too?” She said, “Every manager has to do it.” I said, “I started almost at year end - didn’t you all have this figured out before I got here?” She said it was “company policy.” You can stick your company policy up your ass you fat bitch, I’m not doing it. I forwarded this whole exchange to my boss and said, “I am NOT doing this. It is totally disrespectful for her to even ask me.”
My sixth day I was told I would have meetings that night, and every single night the following week with clients. Every. Single. Night. And because we are salary - you guessed it. There is no such thing as comp time. Shit, even if there were, at this point, 6 days in, I have over 150 emails that need attention. That night I went to a meeting and practically got a standing ovation at my announcement as the new manager. After the meeting I was accosted by all the clients saying that they never received calls back, that they were in the middle of elections and ballots needed to be mailed, that their annual meeting was soon and their budgets were late. It was totally obvious I was 6 days in and 6 months behind.
And on the seventh day, God rested.
I went to the office, got bombarded with several dozen more email stating that I needed to do this “right away” and a few dozen more emails that started out with “Velvet is the new point of contact” which I could add to my collection of 100’s of emails that all needed attention and I just flipped out. I emailed my boss with a “where are you / we need to talk.” No answer. I went to my car, got all my keys, fobs, and access cards, brought them to my desk, put them next to my cell phone, laptop and chargers, and sent an email that said, in a nutshell, the following:
I’m leaving. It’s one thing to start a job and be a few weeks behind, but this is insane. Every single thing I touch hasn’t been touched or worked on in weeks, sometimes months. Everything is a priority, and now I find out that I have to get budgets mailed out, ballots sent, annual meeting notices, the accounting department has been blaming on a software change for their incompetence for 3 months, everyone is angry and they all bombarded me by email or in person with lists of not a few, but dozens upon dozens of things that need to be done. I need to just learn the job, and I can’t do that when I’m flooded with emails and work that hasn’t been done in months, as well as things going forward I don’t even know how to do. I can’t dig out of this. I left my keys, etc on the desk. Sorry.
And with that, I left.
They called and asked me to come back, promised to help, and I said absolutely not.